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booking policy

cancellation & no shows

  • To confirm your booking, a $150 non-refundable payment is required at the time of scheduling.
    This payment secures your appointment and confirms your booking.

    Consultation Fees

    • Aesthetic Consultation: $150

    • Weight Management Consultation: $250

    Consultation fees with SE Aesthetics medical practitioners are non-refundable.

    Aesthetic Consult

    If clinically appropriate, treatment may be performed on the same day and this fee will be deducted from your total treatment cost.

    Should you decide not to proceed with treatment, your consultation fee will be credited towards your consultation with our medical practitioner.

    Dermal Treatments

    The $150 payment made at the time of booking will be deducted from your total treatment cost on the day of your appointment.

    Weight Management Consult

    The $250 consultation fee is a stand-alone cost and not redeemable toward any services or products.

    Changes & Cancellations

    We understand that plans can change and unexpected situations may arise.

    To ensure fairness and availability for all of our clients, we kindly request a minimum of 48 hours’ notice if you need to cancel or reschedule your appointment. This allows us sufficient time to offer the appointment to another client on our waitlist.

    If less than 48 hours’ notice is provided, or in the case of a missed appointment, a $150 booking fee will be charged. This fee helps cover the time reserved specifically for you and the preparation involved in your treatment.

    We appreciate your understanding and cooperation, and we thank you for respecting our time and the time of other clients.

  • No cancellations or appointment changes are permitted within 48 hours of your scheduled appointment.

    Cancellations made within 48 hours, any changes within this timeframe, or failure to attend your appointment will incur a $150 cancellation fee.

    This policy is strictly enforced to respect our practitioners’ time and to accommodate clients on our waitlist.

  • We understand that life can get busy and things come up at the last minute however to ensure that clients don't miss out we do require a minimum of 48 hours notice for all appointment cancellation or charges.

    No cancellations or appointment changes are permitted within 48 hours of your scheduled appointment.

    Cancellations made within 48 hours, any changes within this timeframe, or failure to attend your appointment will incur a $150 cancellation fee.

  • Contact us directly on 02 8919 2769 if you wish to cancel or make any changes to your appointment to avoid any fees.

    For any cancellations or changes to your appointment, we kindly ask that you contact us directly by phone call. This ensures your request is received and actioned promptly.

    Please note that our booking confirmation emails are not monitored, and our social media platforms are not continuously checked. To avoid missed communication, the most reliable and efficient way to reach us is always by phone. - Call us we’re here to help